Support Center

My Match Mentors

Frequently Asked Questions

How does My Match Mentors work?

My Match Mentors uses advanced AI technology to analyze facial features and determine compatibility between individuals. Simply upload photos of yourself and potential matches, and our algorithm will provide detailed compatibility scores and insights.

Is my privacy protected?

Yes! Your privacy is our top priority. Photos are processed securely and are not stored permanently on our servers. We do not share your personal information with third parties.

What photo requirements are there?

For best results, use clear, well-lit photos where faces are clearly visible. Avoid photos with sunglasses, heavy filters, or extreme angles. The app works best with front-facing photos.

How accurate are the compatibility scores?

Our compatibility scores are based on facial feature analysis and are designed for entertainment and educational purposes. While our AI provides interesting insights, compatibility involves many factors beyond facial features.

Can I use the app without sharing photos?

No, photo upload is required for the facial compatibility analysis feature. However, you can control photo library permissions through your device settings.

What devices are supported?

My Match Mentors is available on iOS devices running iOS 15.1 or later. The app is optimized for both iPhone and iPad.

How do I report a bug or issue?

If you encounter any issues, please contact our support team via email. Include details about your device, iOS version, and a description of the problem for faster resolution.

Contact Support

We typically respond within 24-48 hours

Monday - Friday, 9:00 AM – 6:00 PM EST

Technical Support

For technical issues, please include the following information in your support request:

Privacy & Legal

For privacy-related questions or legal inquiries:

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